Cancellations and refunds
Cancellations & Refund Policy
At GlobalSnack.in, we take pride in carefully packing and dispatching your orders with the utmost care. Please review our policy below:
1. Cancellations
-
Orders can be canceled within 1 hour of placement. Contact us immediately at @globalsnack.in@gmail.com with your order number.
-
Once dispatched, cancellations cannot be processed.
2. Refunds & Returns
We do not accept returns or refunds for:
-
Perishable items (opened or tampered packaging).
-
Transit damages (contact the courier to file a claim).
Exceptions for Refunds (Must meet ALL conditions):
✅ Wrong item delivered: Email support@globalsnack.in within 12 hours of delivery with:
-
Order number
-
Photos of the incorrect product + packaging
-
Refunds processed within 6-7 business days.
✅ Incomplete order: Notify us within 48 hours with proof (photos/videos of unopened package).
3. Refund Process
-
Approved refunds will be credited to your original payment method within 5–7 business days.
-
For bank transfers, provide correct UPI/account details.
4. Non-Refundable Situations
❌ Change of mind or accidental orders.
❌ Items damaged after delivery (e.g., improper storage).
❌ Delays due to incorrect shipping address.
Need Help?
Email us at
Cancellations & Refund Policy
At GlobalSnack.in, we take pride in carefully packing and dispatching your orders with the utmost care. Please review our policy below:
1. Cancellations
-
Orders can be canceled within 1 hour of placement. Contact us immediately at @globalsnack.in@gmail.com with your order number.
-
Once dispatched, cancellations cannot be processed.
2. Refunds & Returns
We do not accept returns or refunds for:
-
Perishable items (opened or tampered packaging).
-
Transit damages (contact the courier to file a claim).
Exceptions for Refunds (Must meet ALL conditions):
✅ Wrong item delivered: Email @globalsnack.in@gmail.com within 12 hours of delivery with:
-
Order number
-
Photos of the incorrect product + packaging
-
Refunds processed within 3 business days.
✅ Incomplete order: Notify us within 48 hours with proof (photos/videos of unopened package).
3. Refund Process
-
Approved refunds will be credited to your original payment method within 5–7 business days.
-
For bank transfers, provide correct UPI/account details.
4. Non-Refundable Situations
❌ Change of mind or accidental orders.
❌ Items damaged after delivery (e.g., improper storage).
❌ Delays due to incorrect shipping address.
Need Help?
Email us at @globalsnack.in@gmail.com with your order number for prompt assistance.
with your order number for prompt assistance.